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privacy policy

1. Introduction

Conscious Solutions ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, store, use, and disclose personal information.


2. Information We Collect

We may collect the following types of personal information:

  • Name, contact details, and business-related data
  • Client inquiries and engagement details
  • Financial and billing information (if applicable)
  • Information provided voluntarily through correspondence or online forms


3. Data Storage & Security

We store personal information in secured digital databases and protected physical records where applicable. Our data storage measures include:

  • Encryption and secure access controls
  • Regular security assessments to prevent unauthorized access
  • Compliance with Australian regulations on data retention and disposal

While we take all reasonable precautions, data transmission via the internet is inherently subject to risks, and no system can be entirely secure.


4. How We Use Your Information

We use personal information to:

  • Provide and manage our consultancy services
  • Communicate updates and service offerings
  • Conduct internal research to improve client experience
  • Comply with legal and regulatory obligations.


5. Use of Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us analyse site traffic, personalize content, and improve website functionality. You can manage cookie preferences via your browser settings. Our website may also collect:

  • IP addresses and browsing history for analytics purposes
  • User interactions with our site to optimize navigation

We do not track users beyond our website, and we comply with privacy laws regarding online data collection.


6. Disclosure of Information

We do not sell personal information. We may share data in these cases:

  • With third-party service providers essential to our operations
  • When required by law or regulatory authorities
  • With explicit consent from the client.

7. Overseas Data Transfers

If personal data is transferred outside Australia, we ensure compliance with the Australian Privacy Principles.


8. Access, Correction & Complaints

Clients have the right to access, update, or request deletion of their personal information. To make a request or lodge a complaint, please contact craig@conscioussolutions.com.au.


9. Updates to This Policy

We may update this policy periodically. Changes will be communicated via our website or direct notifications.


10. Contact Information

For privacy-related inquiries, please contact:
Conscious Solutions
info@conscioussolutions.com.au